Who it's for
This service is designed for owners who are away from their Dubai home for weeks or months at a time:
- Families who travel for the summer or split the year between countries
- Owners of a second home in Dubai that stands empty between visits
- Landlords between tenants who want the property kept presentable
- Owners of a newly handed-over home that is not yet occupied
Leaving Dubai from May to October, or dividing the year between Dubai and Europe or the CIS? Agree the visit schedule before you travel: weekly or fortnightly checks, access for your maintenance providers and a return date for arrival preparation. Each visit is documented with photos and any proposed spending comes to you for approval. A one-off check before guests arrive can also be arranged.
What's included
- Scheduled residence inspections
- AC checks and checks for leaks
- Garden and pool maintenance supervision
- Security registration and access coordination
- Home preparation before your arrival
What's not included
We do not carry out repairs or technical works ourselves. When something needs fixing, we bring in a licensed partner company, collect the quote, and carry out the work only after your approval. Utility bills, service charges and the cost of any repair works remain with the owner.
How it works
- 1
Private consultation
A confidential consultation to discuss your property, how long you are away and what you want checked.
- 2
Walkthrough & plan
We walk through the residence, agree the checklist, visit schedule and how you want to be informed.
- 3
We manage, you approve
Each visit is documented with a report and photos. Anything that needs spending comes to you for approval first.
Typical requests
- “We found a stain on the ceiling — can someone look today?”
- “Prepare the villa before we land on Friday evening.”
- “Register our housekeeper with community security for the season.”
- “Check the AC and flush the systems before the summer heat.”
Frequently asked questions
How often do you visit the property?
The schedule is agreed with you — most owners choose weekly or every two weeks. Visits can be more frequent around your travel dates, and a final check is done shortly before you land so the home is ready.
Do you carry out repairs yourselves?
No. Repairs and technical works are done by licensed partner companies. We coordinate the visit, supervise the work and check the result — and nothing is commissioned without your approval of the quote first.
How do I know what was checked?
After each visit you receive a written report with photographs: what was inspected, what is fine, and anything that needs your attention or a decision. You can open it from anywhere in the world.
Can you prepare the home before we arrive?
Yes — that is a core part of the service. Before your return we can arrange cleaning, switch on and test the AC, stock the fridge through a partner, and make sure the home is ready the moment you walk in.
Let's talk about residence care while you’re away
Tell us what needs doing. We reply the same day.