
Who it's for
For Dubai residents, visiting families and property owners who want a carefully briefed specialist without managing every enquiry themselves.
- A one-off request with a clear date and budget
- Regular support around your home, family or travel
- Options explained before you approve a provider
Share your priorities, location, preferred language and timing. We check suitability and availability for your specific request; no booking is assumed.
What's included
- Confirm the certified flight operator and the identity of the contracted transport provider.
- Brief passenger names, routing, luggage dimensions, mobility needs and child restraints.
- Check terminal or meeting-point details, driver contact method and realistic connection buffers.
- Request flight inclusions, repositioning or waiting provisions and vehicle substitution terms.
- Clarify schedule changes, cancellation conditions, document deadlines and responsibility for disruption.
What's not included
SETTRA is neither an air carrier nor a vehicle operator. Certified aviation operators control flight safety, aircraft suitability and operational decisions. Slots, permissions, weather and airport restrictions may change the itinerary; we cannot guarantee departure times, upgrades or connections. Ground services remain the transport provider’s responsibility.
How it works
- 1
Your brief
Tell SETTRA what you need, who it is for and any non-negotiable requirements.
- 2
Suitable options
We check relevant provider credentials, scope, availability and written terms, then explain the options and separate costs.
- 3
You approve
You approve the provider and quote before a commitment. We coordinate the agreed arrangements; professional delivery remains with the provider.
Typical requests
- Please coordinate a private flight enquiry for four passengers with bulky luggage and a chauffeured arrival transfer.
- We need a car for several meetings, with two child seats on the final airport journey.
Official reference sources
References reviewed 25 October 2026. Requirements and availability can change; confirm the current rules with the relevant authority and provider before committing.
Frequently asked questions
Can a particular aircraft be guaranteed?
We request confirmation of the proposed aircraft and substitution terms. Availability and operational changes remain with the operator.
What if our flight arrives late?
We ask the ground provider how flight monitoring, included waiting, extra waiting and driver reassignment work before booking.
May we bring pets or oversized equipment?
Tell us before proposals are requested. The operator must confirm carriage rules, documentation and aircraft or vehicle capacity.
Let's talk about private aviation & chauffeured cars
Tell us what needs doing. We reply the same day.