
Who it's for
For Dubai residents, visiting families and property owners who want a carefully briefed specialist without managing every enquiry themselves.
- A one-off request with a clear date and budget
- Regular support around your home, family or travel
- Options explained before you approve a provider
Share your priorities, location, preferred language and timing. We check suitability and availability for your specific request; no booking is assumed.
What's included
- Check DHA facility licensing and the attending professional’s licence and relevant scope.
- Confirm patient location, age, preferred language, access restrictions and appointment contact.
- Ask the provider to assess home-visit suitability and explain any preparation instructions.
- Request a breakdown of consultation, equipment, tests, supplies and follow-up arrangements.
- Agree consent procedures, secure clinical communication and delivery of reports directly to the patient.
What's not included
SETTRA is not a healthcare provider, does not diagnose or recommend treatment, and is not an emergency service. For an emergency, contact UAE emergency services immediately rather than waiting for concierge coordination. The licensed clinical team decides suitability, prescribing, referral and treatment; availability and outcomes are not guaranteed.
How it works
- 1
Your brief
Tell SETTRA what you need, who it is for and any non-negotiable requirements.
- 2
Suitable options
We check relevant provider credentials, scope, availability and written terms, then explain the options and separate costs.
- 3
You approve
You approve the provider and quote before a commitment. We coordinate the agreed arrangements; professional delivery remains with the provider.
Typical requests
- Please help coordinate a non-emergency home consultation for an adult with limited mobility, subject to the provider’s assessment.
- We need to ask a licensed home-healthcare facility about follow-up visits after discharge and the documents it requires.
Official reference sources
References reviewed 25 October 2026. Requirements and availability can change; confirm the current rules with the relevant authority and provider before committing.
Frequently asked questions
Can you recommend medication?
No. Questions about symptoms, medicines or treatment must be directed to the licensed clinician.
Will insurance cover the visit?
Coverage depends on your policy, the facility and any authorisation requirements. Confirm directly with the insurer and provider before proceeding.
Who receives medical records?
The provider should send clinical records through its secure process to you or your authorised representative. We only need the logistics necessary for coordination.
Let's talk about private doctors & home healthcare
Tell us what needs doing. We reply the same day.