Who it's for
This service is designed for:
- Owners who spend part of the year outside Dubai
- Second-home owners whose villa stands empty between visits
- Families hosting guests in a residence while they are away
- Owners of newly handed-over villas not yet occupied
We also cover other Dubai communities on the same terms; these two are where enquiries for waterfront villas most often come from.
What's included
- Weekly or fortnightly residence walkthroughs
- AC, leak, pool and irrigation checks
- Supervision of cleaning, garden and maintenance providers
- Community security registration and access co-ordination
- Home preparation before your arrival
Two ways to use Residence Care
Residence Care plan
Launch pricing until 31 January 2027
AED 1,500
per month · 3-month minimum
- Two scheduled visits a month
- AC, leak, water and power checks
- Pool and garden supervision with your vendors
- Mail and deliveries handled
- Photo report on WhatsApp after every visit
- Vendor coordination if something breaks
- Home made ready before you return
Secure payments by Stripe
Apple Pay and Google Pay on eligible devices. Card details are processed by Stripe and never stored by SETTRA. All prices in AED.
Pre-arrival Home Reset
Launch pricing until 31 January 2027
AED 2,200
one-off · vendor costs at cost
- Deep clean coordination
- AC service
- Pest control
- Smoke-detector batteries
- Fresh linens and flowers
- Car battery and wash check
- Fridge stocked to your list
Secure payments by Stripe
Apple Pay and Google Pay on eligible devices. Card details are processed by Stripe and never stored by SETTRA. All prices in AED.
Ideal for owners who spend the summer away.
Concierge for family offices in Dubai →
What's not included
We do not carry out repairs ourselves. Licensed partner companies quote for any work, and nothing proceeds without your approval. Utility bills, service charges and repair costs remain with the owner.
How it works
- 1
Private consultation
A short confidential call about your villa, travel dates and what you want checked.
- 2
Walkthrough & checklist
We visit the residence and agree the checklist, schedule and report format.
- 3
Reports while you are away
Each visit is documented with photos; decisions and costs come to you first.
Typical requests
- “Check the villa after the storm and send photos.”
- “Our guests arrive Saturday — have the house ready.”
- “Register the pool company with security for the season.”
- “Run the AC and flush the water before we land.”
Frequently asked questions
Do you only cover Jumeirah Bay and Palm Jumeirah?
No. We cover residences across Dubai; this page focuses on waterfront villas because their needs are specific.
How often are visits?
Usually weekly or fortnightly, with an extra check shortly before you return.
Will I see what was checked?
Yes. You receive a private online report with photos after each visit.
Who does repairs?
Licensed partner companies, after you approve their quote. We co-ordinate and check the result.
Is the arrangement confidential?
Yes. An NDA is standard and your address is never published.
Let's talk about residence care for jumeirah bay & palm jumeirah
Tell us what needs doing. We reply within 1 hour, Mon–Sat 09:00–21:00 Dubai time.