Who it's for
This service is designed for:
- Families with home staff who need day-to-day scheduling and supervision
- Owners who divide the year between Dubai and another country
- Households that have outgrown informal arrangements, where repairs drift and no one is accountable
- Families considering an in-house house manager who want to compare the alternative
An in-house house manager suits a home that needs someone physically present every day. An outsourced one suits a home that needs ownership, judgement and continuity more than daily presence. Some families combine both: an in-house housekeeper, with SETTRA overseeing the wider home. For broader home support, see home and residence management.
What's included
- Scheduling and supervising your existing housekeepers, nannies, drivers and cooks
- Briefing new staff on routines, house standards and privacy
- A preventive maintenance plan: AC servicing, pool, pest control, water tanks
- Finding, briefing and overseeing contractors, and checking work until it meets your standard
- Managing cleaning, gardening, pool and security suppliers
- Stock, reordering, deliveries and installations
- Preparing the home before you or your guests arrive, and closing it properly when you leave
- Utility and community-management requests with DEWA, Empower and your community
- A home file: warranties, service records, vendor contacts and key dates, with written updates on what is done and what needs your decision
Residence care for Jumeirah Bay & Palm Jumeirah villas →Concierge for family offices in Dubai →Home and residence management →
What's not included
We do not employ or sponsor home staff, and we do not process domestic worker visas; where paperwork is needed, we coordinate it with licensed partners. We do not carry out repairs ourselves: we find the right contractor and oversee the work. Third-party costs are billed at cost, with receipts and no mark-up. We are not recruiting house managers — this page is for families looking for house management.
How it works
- 1
Consultation
A free, fifteen-minute conversation about your home, staff and travel pattern.
- 2
Walk-through & written plan
We learn the staff, systems and suppliers, then agree routines, a maintenance calendar and what needs your approval.
- 3
Day one
Your point of contact is active from the start, with written updates from the first week.
Typical requests
- “Draw up a weekly rota for the housekeeper and the driver while we are in London.”
- “The pool company keeps missing visits — replace them and supervise the first service.”
- “Plan the AC and pest-control schedule for the year.”
- “We land Friday night: house ready, fridge stocked, staff briefed.”
Frequently asked questions
What does an outsourced house manager do?
They take responsibility for running your home without being your employee: supervising staff, planning maintenance, managing contractors and suppliers, preparing for arrivals and keeping you informed in writing.
Will we deal with the same person every time?
Yes. Every SETTRA client works directly with the founder, not a rotating team.
Can you manage our home while we are abroad?
Yes. Many clients divide their time between Dubai and another country. We keep the home running and ready, with written updates and photos.
Do you supply or sponsor staff?
No. We supervise and brief your existing staff and help you define new roles. Any recruitment or visa paperwork is handled by licensed partners.
Is there a minimum term?
Priority and Private Office have a three-month minimum. Monthly Assist is monthly, with 30 days' notice.
Let's talk about outsourced house manager in dubai
Tell us what needs doing. Reply within 2 hours · Monday–Saturday, 09:00–21:00 (Dubai time).