Who it's for
This service is designed for:
- Buyers collecting a new villa or apartment from a developer
- Owners abroad who need someone to attend handover on their behalf
- Owners who have already moved in and want a second inspection while the one-year installations warranty is still running
- Owners at the end of a renovation who want an independent check before the final payment
Our guide, Snagging a New Home in Dubai, explains what to check and your rights on defects.
What's included
- Inspection of every room and system: air-conditioning, plumbing, electrics, waterproofing and drainage, floors, walls, ceilings, doors, windows, joinery, kitchen and appliances
- Villa extras: pool equipment and plant room, irrigation, boundary walls, gates and roof areas
- A numbered snag list with photos and locations, in a format the developer's team can work from
- Submission through the developer's official channel, with confirmation kept on file
- A check of handover documents: warranties, manuals, key and access-card inventory, meter readings
- Coordination of access for the developer's contractors, with someone present while they work
- Re-inspection of every repaired item, with photos, until the list is closed, and a written closing summary
Residence care for Jumeirah Bay & Palm Jumeirah villas →Concierge for family offices in Dubai →Outsourced house manager →Renovation and fit-out management →
What's not included
We do not carry out repairs ourselves; the developer, or the contractor responsible, rectifies the defects. We do not give legal advice: if a dispute develops, we organise the documentation and you should take advice from a lawyer. Where specialist testing is needed, such as thermal imaging or moisture readings, we agree it with you first and bring in a qualified specialist partner. Third-party costs are billed at cost, with receipts.
How it works
- 1
Brief
Send the property type, community, handover date and whether you will attend. We reply within two hours, Monday to Saturday.
- 2
Inspection & list
We inspect room by room and system by system, and you approve the numbered list before it is submitted.
- 3
Follow-up to close-out
We supervise repair visits, re-check each item with photos and send a closing summary with the handover documents.
Typical requests
- “Our handover in Dubai Hills is on the 3rd — can you attend for us?”
- “We moved in three months ago. Please do a second inspection before the warranty runs out.”
- “Check the renovation before we release the final payment.”
- “Chase the developer on the twelve open items and send photos when they are fixed.”
Frequently asked questions
What does a snagging inspection include?
Every room and system is checked: air-conditioning, plumbing, electrics, waterproofing and drainage, finishes, doors, windows, joinery, kitchen and appliances, plus pool, irrigation and external areas for villas. You receive a numbered list with photos.
Should snagging be done before or after handover?
Before you sign the handover acceptance, if possible. A second inspection in the first months is also useful, because some faults only show once the systems are in daily use.
Can you attend handover if I am abroad?
Yes. We can represent you at the inspection and the handover, submit the list and supervise repairs, reporting to you in writing with photos. Your developer may ask for written authorisation.
Do you fix the defects?
No. The developer or responsible contractor carries out the repairs. We make sure every item is recorded, submitted, repaired and re-checked.
How long is the developer responsible for defects?
Under Article 40 of Dubai Law No. 6 of 2019, developers are liable for ten years from the completion certificate for structural defects, and for one year from handover for defective installations. Take legal advice on how this applies to your property.
Let's talk about snagging & handover inspection in dubai
Tell us what needs doing. Reply within 2 hours · Monday–Saturday, 09:00–21:00 (Dubai time).